StarSport Terms & Conditions — Your Complete Guide to Using Our Platform

01General Terms & Applicability

These Terms & Conditions apply to all services on the StarSport platform, including the website and mobile app. By creating an account, using any services, or conducting any financial transactions on StarSport, you are deemed to have accepted these terms.

StarSport is an internationally licensed online gaming platform. Our services are available only to users in countries where online gaming is permitted by law. It is entirely the user's responsibility to comply with the laws of their own jurisdiction.

02Account Registration & Eligibility

You must be 18 years of age or older to open an account on StarSport. Minors are strictly prohibited from registering or using the platform. Any violation of this rule will result in immediate account closure, and deposited funds may be forfeited.

Each person may open only one account. If multiple accounts are found linked to the same individual — through the same name, address, phone number, device, or payment method — all accounts will be closed.

• All information provided during registration must be accurate and up to date.
• Your account password must be kept confidential — never share it with anyone.
• Any unauthorized access to your account must be reported to StarSport immediately.
• Transferring or selling your account is strictly prohibited.

03Identity Verification (KYC)

To withdraw above a certain amount or claim bonuses on StarSport, users must complete KYC (Know Your Customer) verification. This is part of international anti-money laundering compliance.

The following documents may be required for KYC verification:

• Government-issued ID — National ID card (NID), passport, or birth registration certificate.
• Proof of address — a utility bill, bank statement, or official government letter issued within the last 3 months.
• Payment method proof — a screenshot of the mobile banking account used.

04Deposit, Withdrawal & Payment Policy

StarSport currently accepts deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300 and the minimum withdrawal is ৳500. Maximum limits vary depending on the user's VIP level.

Deposits are typically credited instantly. If there is a delay for any reason, it will be resolved within 24 hours. Withdrawal processing time is generally 8–30 minutes, though it may take longer if KYC verification has not been completed.

• Withdrawals must generally be made through the same payment method used for the deposit.
• Withdrawals to third-party accounts are not permitted — funds can only be sent to an account in the user's own name.
• StarSport reserves the right to suspend a payment and carry out verification in the case of any suspicious transaction.
• Currency conversion fees, where applicable, will be charged at the prevailing market rate.

05Betting Rules

All bets on StarSport are governed by a defined set of rules. The odds at the time a bet is accepted are final — any subsequent odds changes will not apply to that bet.

• If a match or event is cancelled for any reason, the stake will be refunded.
• StarSport is not liable for odds changes during in-play betting caused by network delays.
• StarSport reserves the right to void any bet accepted due to an odds error.
• Arbitrage betting — placing opposing bets on the same event to guarantee a profit — is strictly prohibited.
• Maximum bet amounts are determined by event and market and are subject to change at any time.

06Bonus & Promotion Terms

StarSport regularly offers bonuses and promotional deals. Each offer has its own terms and conditions, which are detailed on the offer page. The general bonus terms are listed below:

• Welcome bonuses are available to new members one time only.
• To withdraw bonus funds, you must first meet the specified wagering requirements.
• Bets placed using bonus balance are only valid on markets that meet a specified minimum odds requirement.
• Bonus validity generally ranges from 7 to 30 days, depending on the specific offer.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being cancelled and the accounts closed.

07Prohibited Activities & Fraud

The following activities are strictly prohibited on StarSport. If any such activity is detected, the account will be suspended immediately:

• Opening an account or conducting transactions using someone else's identity.
• Using stolen or unauthorized payment methods.
• Using software bots or automation tools to place bets.
• Placing bets based on match-fixing or insider information.
• Attempting to hack or exploit vulnerabilities in the platform's systems.
• Using StarSport for money laundering purposes.

08Account Closure Policy

Users may close their account at any time by submitting a request to the support team. Before closure, all valid balances will be available for withdrawal.

StarSport may close an account without prior notice under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Registering with false or misleading information.
• Extended inactivity (12 months or more).
• Mandatory block as directed by the regulatory authority.

09Responsible Gaming Policy

StarSport believes gaming should be fun, not stressful. We encourage every member to play responsibly, and to support that, StarSport provides a range of protective tools:

• Deposit Limits — set a daily, weekly, or monthly maximum deposit limit.
• Betting Limits — Set a maximum bet amount within a given time period.
• Cooling-Off Period — Take a temporary break ranging from 24 hours to 6 months.
• Self-Exclusion — Request a permanent account closure on your own terms.

To access these features Responsible Gaming Visit the page or contact our support team.

10Privacy & Data Protection

StarSport follows international data protection standards when storing and processing users' personal information. We never sell personal data to third parties. For more details, please refer to our Privacy Policy read.

• All transactions are secured with 256-bit SSL encryption.
• Personal information is used solely for the purpose of providing our services.
• Information may be disclosed to authorities when required by law.

11Dispute Resolution Process

For any disputes or complaints, please contact StarSport's customer service team first. We aim to resolve all general issues within 48 hours.

If a dispute cannot be resolved through customer service, it may be referred to StarSport's licensing regulatory authority for adjudication. In all cases, betting history and log records will be treated as conclusive evidence.

12Right to Amend Terms

StarSport reserves the right to amend these Terms & Conditions at any time. For significant changes, users will be notified 30 days in advance via email or an in-platform notification.

Continued use of the platform after any changes have been made constitutes acceptance of the updated terms. If you object to the revised terms, you will have the option to close your account.